I’m a Product Designer with 14 years of experience across enterprise, media, and retail industries, collaborating with distributed cross-functional teams to solve large, complex, ambiguous initiatives at the intersection of user needs, business requirements, and engineering constraints.
My last position was at Paramount as a designer for a Content Management System product, where I loved making people’s jobs easier one sprint at a time.
PARAMOUNT CMS
Biggest win: video clip management tool design
Problem: the existing workflows for encoding and publishing video clips were cumbersome for the users, relied on unreliable antiquated tech stack, and generated inconsistent data that caused problems in the database.
Outcome: we built an integrated tool within the CMS that enabled deprecation of several outdated tools, reduced workflow completion time by 30% and manual metadata entry by 60%, and made the Content Governance team very happy by producing clean, complete, and consistent data every time.
Case study coming soon
PARAMOUNT CMS
Biggest fail: publishing workflow redesign
Problem: users had no idea what would actually publish when they hit the Publish button, the cause of publishing failures was usually a mystery, and the process for resolving them could take approximately eons.
This was my first project when I started the position, which was a bold move given the hilarious mismatch between my limited knowledge of how everything worked and the complexity of the problems and the data involved.
Outcome: this project was a big fail in the sense that we did not build it as designed. However, thanks to this work we had a roadmap of improvements that added up over time based on a real understanding of user priorities, and a design process that actively involved users, engineers, and product.
Case study coming soon